Transform Customer Experience Into Competitive Advantage
PS360 Consulting helps growing businesses build exceptional customer experiences that drive retention, growth, and profitability. Our expert team delivers practical, results-oriented solutions across the entire customer lifecycle.
50+ Companies Transformed
40% Average CSAT Improvement
$10M+ Revenue Impact
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Our Expertise
Comprehensive customer experience and success consulting services designed to accelerate your business growth.
Client Success Stories
See how we've helped companies transform their customer experience and drive measurable results.
How We Work
Our proven methodology ensures successful customer experience transformation.
Discovery & Assessment
Comprehensive analysis of your current customer experience and identification of improvement opportunities.
Strategy Development
Custom strategy aligned with your business goals and customer needs, with clear roadmap and priorities.
Implementation
Hands-on execution with your team, ensuring proper adoption and sustainable transformation.
Optimization
Continuous monitoring and refinement to maximize results and maintain competitive advantage.
Ready to Transform Your Customer Experience?
Join 50+ companies who have transformed their customer experience with PS360 Consulting. Book a consultation today to get started.
Our Services
Comprehensive customer experience and success consulting services designed to transform your business and drive measurable results.
About PS360 Consulting
We're a team of experienced customer experience and success professionals dedicated to helping businesses build exceptional customer relationships.
Our Story
Founded in 2020, PS360 Consulting emerged from a simple observation: while companies invest heavily in acquiring customers, many struggle to create experiences that keep them engaged and coming back. Our founders, seasoned CX and customer success professionals, recognized the need for practical, results-oriented consulting that bridges strategy with execution.
Today, we've helped over 50 companies across fintech, e-commerce, SaaS, and other industries transform their customer experience and achieve measurable business results. Our approach combines deep expertise with hands-on implementation, ensuring that our strategies translate into real-world success.
Our Values
Results-Oriented
Every recommendation is tied to measurable business outcomes and ROI.
Customer-Centric
We put customers at the center of everything we design and implement.
Practical Approach
Our solutions are designed for real-world implementation and sustainable adoption.
Continuous Improvement
We believe in ongoing optimization and evolution of customer experiences.
Meet Our Team
Case Studies
Explore how we've helped companies transform their customer experience and achieve measurable business results.
Insights & Resources
Expert insights on customer experience, customer success, and support operations to help you stay ahead of the curve.
Contact Us
Ready to transform your customer experience? Get in touch with our experts today to discuss your needs and explore how we can help.
Book a Consultation
Fill out the form below and we'll get back to you within 24 hours to schedule your consultation.
Based in India
Serving clients globally
Privacy Policy
Last updated: October 11, 2024
Information We Collect
We collect information you provide directly to us, such as when you fill out our contact form, subscribe to our newsletter, or communicate with us. This may include your name, email address, and any messages you send to us.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
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- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@ps360.in.
Terms of Service
Last updated: October 11, 2024
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.
Services
PS360 Consulting provides customer experience and success consulting services. The specific terms of each engagement will be outlined in a separate service agreement.
Intellectual Property
The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the site are protected under applicable copyrights, trademarks and other proprietary rights.
Limitation of Liability
PS360 Consulting shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Contact Information
Questions about the Terms of Service should be sent to us at hello@ps360.in.